1 reviews | Active since Nov 2016
Damaged Samsung Gear S2
<p>I am so disgusted in Samsung.I have a Samsung Gear S2 that I sent into MM Electronics to have repaired or replaced.The HRM stopped working.After telling me that it had liquid damage and and I told them the closest it got to liquid was sweat as I use this watch for gym and the watch is supposedly to have an IP67 rating i went to fetch the watch and now I get home and the back cover of my watch came off.I am really dissapointed in Samsung.Pathetic after sales service.I have used numerous Samsung products but this definitely was the last.I bought my watch in April with my Samsung S7 Edge upgrade so I have not even used it for so long.I have posted here before and got no repsonse. I hope that this time round somebody actually responds.Very very dissapointed!!!</p>
Good day Jaco ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Jaco ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
