Damaged Note 3 gear still not replaced after a yea

I am not at all satisfied with the services received from Samsung within this past year.Firstly I am still waiting for Refilwe to answer my question below.Last week I took in 2 galaxy gear not working received a quote that battery needs to be replace.Serial number RF2DB158GYV.This gear has been in your customer care centre 4 times already and still the problem is not getting sorted.I am not prepared to pay for the replacement of this battery as it comes with a 1 year guarantee and therefore is still under guarantee.There is obviously a problem with this device.I brought the device in last year 26/03/2014 Service order number *** the battery, board and lcd was replaced. (So technically the warranty of this battery replace only expires 26/03/2015)(Why should I pay)The device only worked 2 weeks after this and I then took it in again on the 28/05/2014.Which took them sending me back and fourth 3 times till it was fixed.The device only worked for a month thereafter and I ha