NS
Nic S
1 reviews | Active since Mar 2016
11 Mar 2016, 14:49
Damaged Cellphone
I have bought my wife a new Cellphone a Samsung trend neo. And from the beginning when she gets a phone call the phone cuts off in the middle of the call. We took the phone to a samsung service centre in Durban they the phone fora week and the say there is nothing wrong with the phone but the problem still present. I want a new phone phone.
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Replies (1)
Samsung South Africa's replyOfficial
11 Mar 2016, 17:12Hello Mickey321,
Good day Nic
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Nic
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply11 Mar 2016, 17:12
Official
Hello Mickey321,
Good day Nic
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Nic
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Herewith your reference number: ***
Kind Regards
Samsung SA