MI
Mashooda I
1 reviews | Active since May 2019
19 Dec 2021, 08:55
Customer service non existent
After sales service is terrible. After numerous calls and logging requests for assistance with several call Centre agents, there has been no response from Samsung South Africa to any of my attempts. Can it be such a mission to get some assistance? Disappointingly inefficient.
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Samsung South Africa's replyOfficial
20 Dec 2021, 09:07Good morning Mashooda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply20 Dec 2021, 09:07
Official
Good morning Mashooda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM