Customer expected to apologize for being harassed??

Marinda from Plexus on behalf of Samsung ********** was rude to me and phoned me repeatedly after I told her I was not interested. I complained to her manager and was told that I owe the woman who harassed me an apology for being rude to her? Excuse me, so someone pesters me not once but 4 times - call calling - and I must say sorry that I wasn't polite?

I think Samsung needs to look at the people representing their brand and how their petty and immature attitude reflects very poorly on Samsung as a whole.