NS
Nombulelo S

1 reviews | Active since Mar 2011

30 Oct 2015, 10:13

Customer Dismissal

It is disappointing that I have to write another bad report about Samsung Smart care centre- Constantia Kloof. The sad reality is that even getting such bad reviews does not concern them anymore. For my previous complaint, I eventually got my phone back after endless calls, emails &amp

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Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Nov 2015, 08:55
Official
Hello buliza,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our customer service division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard

Kind regards
Samsung SA