1 reviews | Active since Oct 2016
****** just taking our money
<p>I'm sick of Samsung I took my phone for repair I was told it's out of warranty I ask them a price leaving the phone there and my email they must first asses the product weeks went by finally after assesment a price of 2800 for faulting phone weeks went by then another quote come in 2500 on same product but they giving half the prize in first I could havw decided not to repaire but if I got that quote after assessment now I'm paying nearly R5000 got my device attena not conected phone doesn't take picks any more and device just switch of now and the when giving it a task try here try there bur still no help </p>
Good day Jonathan,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind Regards
Samsung SA
Good day Jonathan,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind Regards
Samsung SA
I was never contacted by Samsung I forget my job no was S***90 they just think we turn silence but I will never gI've them that benefit of the doubt they were wrong and can ad least admit
I was never contacted by Samsung I forget my job no was S***90 they just think we turn silence but I will never gI've them that benefit of the doubt they were wrong and can ad least admit