MK
Mohamed K

1 reviews | Active since Feb 2015

19 Feb 2015, 06:46

Crashed hard drive 1 year old notebook

Hi,<br> <br> I am extremely dissapointed with the failure of my hard drive of a 1 year old notebook and not being able to retrieve my invaluable data. As a small business owner I am relying on this data recovery to ensure continuance.The Woodmead customer care (MMR Repairs) yesterday have assessed the notebook and could not back up my data. As a loyal Samsung customer having many large aplliances of Samsung at home I am requesting Samsung SA to assist me with data recovery from my hard drive.<br> <br> Your urgent response would be appreciated.<br> Thanks<br> Regards

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Replies (1)
Samsung South Africa
Samsung South Africa's reply19 Feb 2015, 07:44
Official
Hello mohamedkats,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA