1 reviews | Active since Jul 2013
cracked screen no customer service
<p>this is my second complaint on HP.com, Samsung has responded on Monday the 7th and said that a senior will contact me I am still waiting it seems I should have taken an apple phone as Samsung refuses to give customer support, I had a R16000-00 phone for two weeks now I got R16000-00 debt trhanks to the poor customer support and so called warranty from samung</p>
Hi Charl
This is to acknowledge receipt of your complaint.
Kindly note the query is already in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Charl
This is to acknowledge receipt of your complaint.
Kindly note the query is already in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team