SM
Stuart M
1 reviews | Active since Jan 2012
28 Jul 2019, 20:31
Corporate Theft
Corporate theft, Samsung's response for not sending out Earbuds as part of the purchase of a S10+. I'm sure there's many of us who fell for this ****. Never again
We apologise for the inconvenienced caused. However due to no response from your side-on 3 occasions when trying to contact you during the promotion the buds were returned and you forfeited them.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
28 Jul 2019, 20:37Good day Stuart
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^TL
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^TL
Samsung South Africa's reply28 Jul 2019, 20:37
Official
Good day Stuart
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^TL
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^TL
Samsung South Africa's replyOfficial
29 Jul 2019, 03:38Good day Stuart
Herewith your reference number:
***
SamsungSA:^TL
Herewith your reference number:
***
SamsungSA:^TL
Samsung South Africa's reply29 Jul 2019, 03:38
Official
Good day Stuart
Herewith your reference number:
***
SamsungSA:^TL
Herewith your reference number:
***
SamsungSA:^TL
SM
Stuart M's updateReviewer Update
30 Jan 2023, 14:22I'm still waiting for a response from Samsung South Africa over 3 years later 🤔🙄🤣😂🤣
SM
Stuart M's update30 Jan 2023, 14:22
Reviewer Update
I'm still waiting for a response from Samsung South Africa over 3 years later 🤔🙄🤣😂🤣