CA
Claud A

1 reviews | Active since May 2016

24 Jan 2021, 19:16

Coplete

Samsung management Is so busy counting money and strategise where they can take maney from other consumer that the don't even to get involved whereby faulty products is and aftersales service is not on their agenda - I beg you guys out there not to purchase the smart watches but rather invest in the huawei GT2 pro - guys the stylish state of the art can not even be described as the top notch watch from Samsung watches - Samsung today have dropped the ball guys - I will never purchase a Samsung smart Swart - while we at it if one is in the market for a cell phone do yourself a favour and check out the LG Velvet My note 20 is horrible versus the Velvet at less then half the price - dont know what's happening at Samsung

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply25 Jan 2021, 08:02
Official
Good Morning Claud, 

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung ZA
NM