MW
Margo W
1 reviews | Active since Sept 2012
11 Dec 2025, 12:32
Contact but there is NO contact
Why do you have a callcenter and an email adress. All falls on deaf ears and I am now getting super ANNOYED that I can't speak to a person. For over a week I have held on calls, sent emails and I just get ingored. Shocking Samsung!!!
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Replies (1)
Samsung South Africa's replyOfficial
11 Dec 2025, 12:38Good day Margo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply11 Dec 2025, 12:38
Official
Good day Margo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM