VB
VASNA B

1 reviews | Active since Jun 2010

21 Dec 2017, 13:57

Constantia service centre

Took phone for screen replacement to constantia service centre. After a month the screen stopped working. Tried contacting them a million times and eventually took a drive there only to see the doors shut. Now I have a brand new Galaxy note 7 that I cannot use. Never ever using Samsung again !!!!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply21 Dec 2017, 14:21
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA