Z
Zoey
1 reviews | Active since May 2026
08 May 2026, 14:24
Confirmation Message...
Confirmation Message *Business Name:* Bad *Rating:* 1 out of 5 *Review:* I requested a refund at Pep Cell Midway Crossing for a mobile phone that network issue in my area which is still within the 7 day return policy but they refused to provide me with a refund.
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Samsung South Africa's replyOfficial
08 May 2026, 14:25Good day Zoey
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply08 May 2026, 14:25
Official
Good day Zoey
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM