Compliant
<p>Im so disappointed, seriously. I took my phone in for repairs in Apr 2017. It was checked n pick it up, no fault or any problem detected. I have sent it back within 2days because it was still giving me problem then a problem was detected. Battery fault, R1200 that I need to pay. OK, cool I didn't have money then. Yesterday, I took it back and told them have managed to save up the money fix my phone then a quote comes and say R1600. Really? Is the inflation that bad that the battery goes from R1200 to R1600? I am so dissapointed, actually angry.</p>
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Kindly note your query has been escalated to our Voice of customer team under reference number: ***
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Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA