1 reviews | Active since May 2016
Complaint. Product Quality
I bought Samsung Microwave at Makro. First one faulty returned it and took same model. It became faulty as well took it back and took another new one. This one is faulty again. This time Makro is saying no to a voucher. Why do I have to suffer like this because of faulty brand and bad customer service from Makro? I am losing fuel money and time for this returns. I was treated very bad because of Samsung substandard quality and workmanship in their products.
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We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
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This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP