1 reviews | Active since Dec 2014
Complaint: No Feedback Yet Note 5
<p>Bought a Note 5 end of 2015. </p> <p>Had the phone for a few months, 1st the screen leaked which they told me was the cover and I had to purchase a new cover which was very expensive. </p> <p> </p> <p>Few months after that, the phone didn't want to speed charge so I thought it was the charger, even with a new charger it was not working. Took it in and they phoned me a few days later that its the board. Got my phone back and all my data was gone. Not even backed up. </p> <p> </p> <p>Now one day this screen was 50% covered in ink out of the blue and within 24 hours it was covered in ink fully</p> <p> </p> <p>Ive reported it. They gave me a reference nr. I missed their call and waited for a call back Friday. I even phoned about 5 times and was promised a call back im still waiting for. </p> <p> </p> <p>So sad that one of the top devices had so many faults in less than 12 months and bad when returning back to you</p>
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Thank you for voicing your complaint through to Samsung Electronics. We have been in contact with you regarding your complaint and you have been advised accordingly. Should you require any further assistance, kindly contact us on ***.
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Samsung South Africa
