1 reviews | Active since Jan 2017
Complaint Delay
<p>I have been having pathetic service due to lack of communication between samsung stores and head quarters. My phone was handed in on the 3rd of January and it is now the 30th. I have always prefered samsung, but this pathetic delay on repairs and a complaint makes me want to change my mind. </p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA