1 reviews | Active since Dec 2016

04 Sept 2018, 21:01

Complaint

My smartphone burst open whilst charging! What if it burnt me or my house!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply05 Sept 2018, 06:53
Official

This is to acknowledge the receipt of your mail.

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,
Samsung Team

^;JL