MN
Malusi N
1 reviews | Active since Sept 2009
18 Nov 2020, 09:09
Competition Entry
Good day
I purchased a Samsung Galaxy Note 20 Ultra from Samsung Clearwater for cash on 5 November and scanned the copy of the Tax invoice received to enter the Samsung 32 Inch TV promo.
Got an email this morning that my entry was unsuccessful as my document used is suspected **********.
What kind of nonsense is this or they Samsung clearwater shop is not recognized??
Email was send to ***
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
18 Nov 2020, 09:13Good morning Malusi
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Samsung South Africa's reply18 Nov 2020, 09:13
Official
Good morning Malusi
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Samsung South Africa's replyOfficial
20 Nov 2020, 09:41Good Morning Malusi ,
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved. ^NM
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved. ^NM
Samsung South Africa's reply20 Nov 2020, 09:41
Official
Good Morning Malusi ,
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved. ^NM
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved. ^NM