RS
Rishav S
1 reviews | Active since Aug 2015
19 Feb 2016, 19:38
competition conned...no news
Two months since I posted my complaint. Samsung has the audacity to launch another \buy & get\" competition for their TV's now, with out resolving my issue. Another con I presume to boost their sales. As a young professional that's looking to furnish his new house, I highly doubt that I will buy another Samsung appliance ever again nor would I recommend it to anyone!! I was asked to send proof of their own advert to show I wasn't lying. They then listened to the call recording of the consultant that confirmed that I qualify. Samsung is a morally and ethically ******* company in my eyes."
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Replies (1)Samsung South Africa's replyOfficial
19 Feb 2016, 19:55Hello Rishav_s,
Good day Rishav
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Good day Rishav
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Samsung South Africa's reply19 Feb 2016, 19:55
Official
Hello Rishav_s,
Good day Rishav
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Good day Rishav
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
