JH
Johan H
1 reviews | Active since Aug 2018
05 Aug 2020, 22:40
Communication has come to a halt. What happened to this once great brand?
My reference number:
VOC: ***
Last message: A senior customer service executive will contact you with further advice on this matter.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
05 Aug 2020, 23:18Good evening Johan,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
We will get someone to call you in the morning.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
We will get someone to call you in the morning.
Regards,
SamsungSA:
SS
Samsung South Africa's reply05 Aug 2020, 23:18
Official
Good evening Johan,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
We will get someone to call you in the morning.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
We will get someone to call you in the morning.
Regards,
SamsungSA:
SS
Samsung South Africa's replyOfficial
06 Aug 2020, 11:26Good day Johan
As per our telephonic conversation, You will be forwarding me the store email address to assist further.
Samsung would like to apologize for the miscommunication.
Regards,
SamsungSA:
LZ
As per our telephonic conversation, You will be forwarding me the store email address to assist further.
Samsung would like to apologize for the miscommunication.
Regards,
SamsungSA:
LZ
Samsung South Africa's reply06 Aug 2020, 11:26
Official
Good day Johan
As per our telephonic conversation, You will be forwarding me the store email address to assist further.
Samsung would like to apologize for the miscommunication.
Regards,
SamsungSA:
LZ
As per our telephonic conversation, You will be forwarding me the store email address to assist further.
Samsung would like to apologize for the miscommunication.
Regards,
SamsungSA:
LZ