VE
Verna E
1 reviews | Active since May 2013
17 Dec 2015, 10:46
COLLECTION of S6 and DELIVERY of LOAN PHONE
Since last Monday, being my first day of calling , first call made to Thumi, phone to be collected and loan phone delivered Tuesday. Tuesday, no call no correspondence i called on Wednesday \ we had no loan phone"then have the courtesy of calling me. Then they were going to collect Thursday which i had to cancel"
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Samsung South Africa's replyOfficial
17 Dec 2015, 10:59Hello disgusted female,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
Samsung South Africa's reply17 Dec 2015, 10:59
Official
Hello disgusted female,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA