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Feebs N
1 reviews | Active since May 2011
08 Mar 2016, 10:50
Charging point not working and cant back up phone
How can Samsung sell you a phone with all these wonderful perks and then the charging point breaks??? no idea how as one use the wireless charger, Now I need to backup my info on my phone before we can send him in for repairs and guess what???? That charger point do not work so I cant connect the phone to the laptop to backup my info. So what do I do in a case like this. Samsung also not sure!!!<br> I just keep on having problems with this phone and still we need to pay so much as we think whatever Samsung sells you is awesome. I then rather go back to a plain phone without any hassles and never support SAMSUNG again, S6 is suppose to be the best . But def not!!!!
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Replies (1)Samsung South Africa's replyOfficial
08 Mar 2016, 11:56Hello Feebs,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
Samsung South Africa's reply08 Mar 2016, 11:56
Official
Hello Feebs,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
