JJ
James J

1 reviews | Active since Jul 2014

29 Jan 2015, 13:22

Charging pin in the samsung Galaxy s3 mini broke

Don't ever use a Samsung product as it shows in the documentation you get with the product according to Samsung you are physically damaging your product that way.<br> <br> A Samsung galaxy s3 mini pin in the phone broke off and they do not want to repair under warranty because it is classified as physical damage. <br> so charging your phone with there charger they way it is suppose to charge is physically damaging the phone.<br> <br> according to multiple people at Samsung and Vodaworld.<br> <br> I would rather buy any other brand from now on.<br>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Jan 2015, 15:45
Official
Hello JonkerJames,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind Regards
Samsung SA