LB
Lizette B

1 reviews | Active since Oct 2017

07 Feb 2021, 07:09

Chapter hopefully closed

Hirsh Centurion surprised us by replacing our 11 month old, still under warranty French door Samsung fridge bought in March 2020 off the showroom floor with a brand new one on Friday 6 Feb 2021! Our experience with Hirsh's and Samsung had been extremely tenuous and unsatisfactory throughout 2020 because of several persistent problems with the fridge and very poor customer service by both companies but we persisted. I would like to thank them for finally honoring our wishes and I hope this new fridge would work perfectly for years to come!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Feb 2021, 17:38
Official
  Good Afternoon Lizette, 

Thank you for your compliment and feedback.

It has been well noted and appreciated.

Regards, 
Samsung ZA
SS