1 reviews | Active since Oct 2013

10 Aug 2017, 09:56

Cellphone trouble

<p>I recently got a samsung galaxy s8+ on contract and im really happy with the phone up until i woke up this morning. My phone battery was low so i put it on charge before i went to sleep. I woke up this morning with a hairline crack over the top of my screen. What gives. I looked on the internet and im i found other people complaining of the same thing. Why are these silly things happening. What happened to the quality phones that samsung use to make...</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply14 Aug 2017, 10:35
Official

Dear Valued client,


This is to acknowledge receipt of your complaint.

Please be advised your query has been escalated to our Voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA