Cellphone Repairs

<p>I have given in a cellphone for repairs about three weeks ago to the Samsung Repair Centre in Century City, Cape Town.</p> <p> </p> <p>The amount due for the parts has been paid and I am yet to hear any feedback from Samsung. I had to call about a week and half ago to follow up to find out the status of the repair as I was told it would take about 5 working days. When I called I was informed that there was a delay in parts and that someone would contact me shortly to let me know when they expect the parts to arrive.</p> <p> </p> <p>To this day, no one has ever called me to let me know about the status of the repair and the parts and when I can expect to receive the phone back. This is a huge inconvience and I dont forsee why I need to call Samsung everytime to find out the status of the repair</p>