Cellphone Repair

<p>I have never recieved such bad service from Samsung Smart-Care Centre Constantia Kloof. This is seriously getting out of hand, as I was told to collect my phone. When I get there, I'm asked for a proof of purchase. I initially informed them that I could get a Letter of Replacement for the device, as proof that the phone was replaced by Finrite Insurance. They even said the phone is under warranty, now they changing again telling me it's not. I managed to pay for the quoted invoice, for certain parts of the phone. I'm certainly not gonna pay another cent, I need my phone back and repaired. If Finrite Insurance can provide a letter of Replacement as proof that I got the phone from them. What more else do they want from me, I'm not flying to their Smart-Centre I use money. Ups and downs are not my style, and won't be pushed around. I need my phone back fully repaired, I won't take another story. </p>