1 reviews | Active since Aug 2018
Cell phone problems, brand new
Hi I bought a Samsung J5 cellphone in Feb 2018. Numerous phone calls and branch visitations and repair, exchange branches, this phone is still not in a working order i require. The repair, exchange branch whom i was referred to by Samsung, does not have a clue, what service to a client means!!!!!!
kind regards
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team
JL^
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team
JL^