NL
Nathan L
1 reviews | Active since Nov 2015
13 Nov 2015, 13:54
Cell Phone
Good day,<br> I upgraded my Nokia Cellphone to a Samsung Galaxy S 4 Mini. <br> The Cell Phone came without a User Guide and I don't know how to use it. <br> I have been to Samsung on the Waterfront to solve the problem but to no avail. <br> Somebody from Samsung phoned me yesterday, but because I don't know how to use the Cell Phone, the call got disconnected.<br> As far as I know it is ******* to sell a product without operating instructions.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
13 Nov 2015, 16:46Hello Nathan Max,
Kindly note that your Query has been escalated to our complaints department and you will be assisted further. Your reference number will be ***.
We apologize for any inconvenience caused.
Regards
Samsung South Africa
Kindly note that your Query has been escalated to our complaints department and you will be assisted further. Your reference number will be ***.
We apologize for any inconvenience caused.
Regards
Samsung South Africa
Samsung South Africa's reply13 Nov 2015, 16:46
Official
Hello Nathan Max,
Kindly note that your Query has been escalated to our complaints department and you will be assisted further. Your reference number will be ***.
We apologize for any inconvenience caused.
Regards
Samsung South Africa
Kindly note that your Query has been escalated to our complaints department and you will be assisted further. Your reference number will be ***.
We apologize for any inconvenience caused.
Regards
Samsung South Africa