MN
Mbali N

1 reviews | Active since Sept 2020

17 Sept 2020, 14:55

Cell phone

I bought samsung j4 ,in march 2020.this cellphone is *******. I took it in for repairs in voda shop it 26/07 till 11/08 was prepared under warranty but it giving me worse problems sumsung customer care service is not helping i really regret buying this stupid phone im really disappointed so i need to take it back b be without cell phone for other 3 weeks sbd lose busibess like last time

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply17 Sept 2020, 15:06
Official
Good day Mbali

I trust you are well.

Samsung would like to apologise for such exprience with the phone, We have escalated your query to our voice of the customer's department to assist further. 

I will revert with the reference number shortly .

Regards
SamsungZA:
LZ