MP
Marnes P
1 reviews | Active since Feb 2016
09 Dec 2025, 15:21
Cannot redeem Vodacom TV voucher
Bought a Samsung TV Voucher on Vodacom app, but when I try to redeem the voucher it says: "Voucher has already been redeemed or invalid". Tried contacting the call center but after 30 minutes there is still no answer. Not sure how to proceed.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
09 Dec 2025, 15:25Good day Marnes, Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, SamsungZA:^KK
Samsung South Africa's reply09 Dec 2025, 15:25
Official
Good day Marnes, Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, SamsungZA:^KK