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suhayl S

1 reviews | Active since Dec 2014

18 Mar 2016, 11:07

Cannot initiate online chat

Samsung's online web chat is broken. Cannot select phone model thus cannot initiate chat. Terrible from such a reputable company.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Mar 2016, 12:17
Official
Hello retrohelix,

We have noted your concern, thank you for bringing this matter to our attention.
Hello suhayl suliman

We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard

Your Reference number: ***

Regards