CANNOT GET HOLD OF BROOKLYN STORE!!!

I have done everything I can to get hold of your SAMSUNG Brand Store in Brooklyn, nobody answers the phones. I handed in my phone 2 weeks ago for repairs, I had to go into the store in order to receive the quote as nothing was being done, eventually when I received the quote I gave the go ahead as my insurance has paid out.<br> <br> I cannot get hold of anyone, no emails are being answered nothing! I have phoned Cellclinic, Samsung SA and ADH Premium and everyone says the same thing, they cannot help!!!<br> <br> I need an answer as to where my phone is and why nobody bothers to respond to my emails?