Cannot Fix my Problem, costs me money and still not resolved.

<p>I purchased a brand new Samsung galaxy s7 in March this year. I was unable to get it from Cell C as they had no stock so purchased it at Vodacom. I am a Cell C subscriber. I then wanted to utlise my wifi calling option which my service provider says I am able to do.</p> <p> </p> <p>This never worked, I went to Cell C, Glocell and was told that because the phone was purchased at vodacom it will not work as vodacom has their software installed. I was instructed to go to Samsung service centre in rooderpoort.</p> <p>When I arrived I explained the problem, they said they can instlall the open softwre and it would work, but this would cost me R800+, I paid it and it took a few hours.</p> <p> </p> <p>Nedlees to say it did not work, 5 months later, CELL C, GLOCELL and SAMSUNG cannot fix the problem and Im over a R1500 out of pocket due to petrol costs as well riding around.</p> <p> </p> <p>I said to samsung when I was there, they can take the hanset back, I dont want it if it does not work, and I want a refund for the money spent on software that did not work.</p> <p> </p> <p>I expect someone to sort this problem out, I purchased the phone cash, I dont want to be forced to use network software, This is total BS and should be stopped at all costs.</p> <p> </p> <p>REfund me my costs for software and purchase of the phone,or give me a samsung galaxy s7 that works with Cellc/ Glocell wifi calling.</p>