DR
Desigan R
1 reviews | Active since Mar 2016
25 Mar 2016, 20:40
Cannot claim vr headset
I pre-ordered the Samsung S7 before the 20 March 2016. MTN says I qualify to receive a free VR headset. I received the phone yesterday downloaded the Samsung Rewards app, registered, there is no option to claim the VR headset any where on the app.
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Replies (1)
Samsung South Africa's replyOfficial
26 Mar 2016, 08:25Hello dmroyan,
Good day Desigan
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Desigan
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply26 Mar 2016, 08:25
Official
Hello dmroyan,
Good day Desigan
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Desigan
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA