1 reviews | Active since Jun 2010
Can't find original note 4 replacement charger
I bought the Samsung note 4 last year November, but now the charger has stopped working( I have tested the charger on a friends note 4 work and it also doesn't work, but his charger works on mine) I have tried to take back the charger to Vodacom but they want to send the cellphone away with the charger for repairs.<br> I don't want to send the cellphone away as there is nothing wrong with the phone, but I have been to 7 cellphone stores and I can't find a fast charger for my note 4 anywhere, the one shop even told me that I must buy a new note 4.<br> So Please tell me if they make separate charges to buy for the note 4 or do you have to buy a new phone to get a new charger.<br> I have called Samsung customer care and they couldn't help me they told me I must go the Johannesburg or Pretoria and search for a charger there.<br> Please assist?
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
