SA
Shiraz A
1 reviews | Active since Aug 2010
05 Feb 2015, 16:12
CAN SAMSUNG TAKE A MONTH TO MAKE A DECISION
MY SAMSUNG S4 FELL IN THE WATER AND IS SUPPOSE TO BE REPAIRED UNDER THE ADH WARRANTY WEEKS AGO. A MONTH HAS PASSED AND STILL NO RESPONSE FROM SAMSUNG. I WANT A RESPONSE BY CLOSE OF BUSINESS TODAY!!! THIS IS NOT THE 1ST ISSUE WITH SAMSUNG. LAST JANUARY I HAD THE EXACT SAME EXPERIENCE FOR A BATTERY THAT ALMOST EXPLODED!!!
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Samsung South Africa's replyOfficial
06 Feb 2015, 08:33Hello 786shiro,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our service centre division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our service centre division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received
Kind regards
Samsung SA
Samsung South Africa's reply06 Feb 2015, 08:33
Official
Hello 786shiro,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our service centre division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our service centre division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received
Kind regards
Samsung SA