#BuyAndget****

I purchased a Samsung dishwasher on 14 Dec 2015 under the Buy and Get promotion and was promised a R4000 voucher.<br> <br> I am still waiting.<br> <br> I entered my details on the app on 15 Dec and was informed everything is ok and that I had to wait 7 days.<br> <br> I phoned their concierge service on 14 Jan 2016 and spoke to Nkosinathi - who looked up on the system and assured me again everything was okay - that there is just a process delay.<br> <br> I phoned their concierge service again on 29 Jan 2016 and spoke to Glynice - she again checked up on the system and again confirmed all was okay, apologised and escalated the matter.<br> <br> I spoke to Glynnis again on 17 Feb who then only told me the original serial nr pic was not clear. I emailed a new one to her and she said wait 3 - 5 working days. I asked for an update on the 24th. No reply. <br> <br> I phoned their call centre again and spoke to Liezel that day who could not find my details. 15 mins later again she told me I need to submit a new pic. I said Glynnis has it and I heard her speak to her in the background. She said she'll check the verification list and get back to me soon. Again I am waiting and I have no trust left.<br> <br> Such a negative unnecessary experience