KN
Karin N
1 reviews | Active since Jun 2011
17 Mar 2016, 10:55
BuyAndGet promotion not honoured
I've been trying since December 2015 to get the flight tickets as promoted by SAMSUNG! I cannot finalise my plans unless the tickets are issued to me.<br> BuyAndGet had five (5) months already to make the bookings but still nothing. Or is it that SAMSUNG just DON'T want us to make use of the promotion by not booking the flights on time?<br> This is not right - don't run a promotion if you are not going fulfill the promise. The promotion was even aired on radio to get the public to buy Samsung products.
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Replies (1)Samsung South Africa's replyOfficial
17 Mar 2016, 12:54Hello IreneBandB,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Samsung South Africa's reply17 Mar 2016, 12:54
Official
Hello IreneBandB,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
