Buy & Get ****

We bought a dishwasher late in 2016. As part of the purchase we "won" a flight or holiday. I duly followed the process and send the sms. Upon registering on the website, the machine's serial number was rejected by the site. After a long and tedious search and holding on for hours, I managed to get hold of somebody I presume from a company called Incentiv (persons name available). I forwarded photo's and all the detail required to this person by e-mail. The person assured me that the problem would be fixed and I will receive my PIN required. Up to now we have not received any conformation. The time to use the "price" is running out! It seems like another **** to get you to buy products!