RD
Rosalie D
1 reviews | Active since Sept 2009
18 Jan 2016, 08:36
Buy & Get Promotion ****
This is now the 3rd complaints regarding the Buy & Get promotion of Samsung. I am still waiting for the customer services representative to contact me. I have been waiting for over 3 weeks. This is really poor customer service!!!!
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
18 Jan 2016, 09:30Hello rosa****,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Samsung Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Samsung Team
Samsung South Africa's reply18 Jan 2016, 09:30
Official
Hello rosa****,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Samsung Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Samsung Team