KM
Kholofelo M
1 reviews | Active since Dec 2020
13 Jan 2022, 08:27
Buy & Get promotion is a ****
Samsung buy & get promotion is a ****, I have been waiting for the voucher since November last year, their WhatsApp number that we have been referred to contact doesn’t work, they always close the chat in the morning and never get back to us. We never get assistance when we call.
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Samsung South Africa's replyOfficial
13 Jan 2022, 08:28Good morning Kholofelo ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply13 Jan 2022, 08:28
Official
Good morning Kholofelo ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM