KVdV
Karin Van der Vyver

1 reviews | Active since Jul 2012

08 Feb 2017, 11:21

Buy & Get Promotion Biggest **** - don't buy Samsung

<p>We bought a Washing machine at Somerset West in November 2016, tried to register 3x by SMS, no luck, went to Samsung shop for assistance, no luck, phoned Samsung, no luck, sent email with all the proof of trying t register, still waiting. I have been caught, never thought that!!</p> <p>Watch out for Samsung ****'s "Buy & Get - just to say thank you"</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply08 Feb 2017, 17:21
Official

Good day Karin,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind Regards

Samsung SA