Buy & Get Program

<p>So I bought a fridge and received a buy and get promotion gift from Samsung. I called in to activate my voucher was given a reference number. I then called in last year September to try and book for a two night away ticket and they could not get me the dates I had requested. I was then told I could cancel it and book again at another time. I call ********** 629 and spoke to Wasima who laughed at me as I was giving her my reference number, she then told me there is nothing I cold do as my voucher had expired, despite the fact that someone in their company told me I could call and book at a later stage withing giving me a deadline. So I ask her what her surname is and she says "I cannot dislcosed that inforamtion". I ask what company do you work for, she says "I cannot disclose that information". SAMSUNG who are you dealing with? They are pathetic to say the least.</p>