MC
Marco C
1 reviews | Active since Jul 2010
09 Mar 2016, 16:13
BUY & GET - GET NOTHING
Bought the qualifying Dishwasher, registered the product etc. Got my promo code.Being trying for past couple of days to get hold of someone at call center to confirm if my booking forms have been received and i get cut off all the time. When you do call the first time either to book a flight or hotel they cant confirm any details and then you send the form and apparently it takes a couple of weeks. how are you suppose to plan anything?
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Samsung South Africa's replyOfficial
09 Mar 2016, 16:53Hello mdcbox,
Good day Marco
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Marco
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply09 Mar 2016, 16:53
Official
Hello mdcbox,
Good day Marco
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Marco
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA