Buy and never get

<p>When we purchased our fridge at the end of December 2015 we were given the promotion. I registered and never received the sms with pin. I followed up and then managed to get this a few weeks later. I guess you were relying on people not bothering to claim. So then we called the service and I got sent the forms. I chose two dates, the soonest being 6 weeks away and sent it off. Now it says that the form must be sent 4 weeks before the requested date, but you have ignored my emails for nearly 3 weeks so that probably won't work now. I also sent an email to the person who sorted out the pin for me but he doesn't work there any more. So I sent to the person stated in the automatic reply. Still nothing. I have also reached out to Facebook. I think the way this promotion works is that they hope no one will follow up and they keep you hanging so the time limits run out.</p>