NM
Neo M
1 reviews | Active since Jan 2019
30 Jan 2019, 10:37
BUY AND GET ****! !
SAMSUNG BUY AND GET ****! !
I bought a Samsung washing machine during the buy nd get promo, was promised a voucher of R4000 for Mr D food,submitted all they requested after I have forced them by calling numerous times ,have spend more than R400 IN CALLS MXM?**********. Their buy nd get is all lies,Samsung is taking advantage nd exploiting on consumers,, well u are going to take responsibility nd be exposed for this ****.
Helpful (0)
Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
30 Jan 2019, 10:43Good day Neo
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
Samsung South Africa's reply30 Jan 2019, 10:43
Official
Good day Neo
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
Samsung South Africa's replyOfficial
30 Jan 2019, 11:57Good day Neo
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply30 Jan 2019, 11:57
Official
Good day Neo
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
NM
Neo M's updateReviewer Update
30 Jan 2019, 15:47HAVE CONTACTED MR D FOOD ND THEIR RESPOND IS NOT SURPRISING, ,,,WAS TOLD THAT THEY CAN'T HELP ME CAUSE THEY ARE NOT PART OF THIS PROMOTION.
NM
Neo M's update30 Jan 2019, 15:47
Reviewer Update
HAVE CONTACTED MR D FOOD ND THEIR RESPOND IS NOT SURPRISING, ,,,WAS TOLD THAT THEY CAN'T HELP ME CAUSE THEY ARE NOT PART OF THIS PROMOTION.
NM
Neo M's updateReviewer Update
30 Jan 2019, 15:56Please advise on how to redeem my voucher .
NM
Neo M's update30 Jan 2019, 15:56
Reviewer Update
Please advise on how to redeem my voucher .