MH
Mel H
1 reviews | Active since Jan 2023
18 Jan 2023, 18:49
Buy and get Samsung promotion
The buy and get promotion that's currently running is patheic. Poor service. No feedback.
I have been waiting for my voucher over a month. They request documents and thereafter do not respond.
Helpful (0)
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Replies (2)
Samsung South Africa's replyOfficial
18 Jan 2023, 18:51Good evening Mel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply18 Jan 2023, 18:51
Official
Good evening Mel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
MH
Mel H's updateReviewer Update
19 Jan 2023, 11:13I have called that number and sent countless emails. No one responds.
MH
Mel H's update19 Jan 2023, 11:13
Reviewer Update
I have called that number and sent countless emails. No one responds.